downloads across iOS and Android platforms
Active Users
User Retention Rate
Driver Registered
The Chalange
The client approached us with a clear vision: to develop a mobile application to develop an ordering system for users. Key challenges included:
1- Fragmented Food Delivery Market: Existing food delivery platforms offered limited restaurant options, leading to fragmented user experiences and dissatisfaction.
2- Lack of Diversity: Many regions lacked access to diverse restaurant options, limiting users’ choices and preferences.
3- Inefficient Ordering Process: Traditional food ordering methods often involve time-consuming phone calls or visiting multiple websites, resulting in inconvenience and frustration for users.
What did
XERTK do
Our proposed solution involved the development of a comprehensive multi-restaurant web and mobile application that offered users access to a wide range of restaurants and cuisines.
Web Application:
- User-Friendly Interface: A user-friendly web interface allows users to browse restaurants, view menus, and place orders with ease.
- Restaurant Listings: Comprehensive restaurant listings featured detailed information about each establishment, including cuisine type, ratings, and reviews.
- Ordering System: An efficient ordering system facilitated seamless transactions, allowing users to customize orders and track delivery status in real-time.
- Payment Gateway Integration: Integration with secure payment gateways ensured smooth and hassle-free transactions for users.
- Admin Dashboard: An intuitive admin dashboard enables restaurant owners to manage menus, track orders, and monitor performance metrics.
Mobile Application:
- Cross-Platform Compatibility: Cross-platform mobile applications for iOS and Android provided users with convenient access to the platform on their preferred devices.
- Location-Based Services: Location-based services allow users to discover nearby restaurants and explore new dining options based on their current location.
- Push Notifications: Push notifications kept users informed about order updates, promotions, and special offers, enhancing user engagement and retention.
- User Profiles: User profiles stored order history, preferences, and payment information, enabling personalized recommendations and a streamlined ordering process.
Rating and Review System: A rating and review system allows users to provide feedback on their dining experiences, contributing to transparency and accountability.
The Results
App Downloads: Within the first month of launch, the app recorded over 50,000 downloads across iOS and Android platforms.
Active Users: The app boasted a steady increase in active users, with daily active users surpassing 10,000 within the first three months.
Order Volume: The platform processed over 100,000 orders within the first six months, indicating high user engagement and demand for diverse dining options.
Restaurant Partnerships: Over 500 restaurants partnered with the platform within the first year, offering users access to a diverse selection of cuisines and dining experiences.
Increased Revenue: Partner restaurants reported a significant increase in revenue and customer acquisition through the platform, highlighting the benefits of joining the network.
Commission Revenue: Revenue generated through commission fees from restaurant partners exceeded $1 million within the first year, demonstrating the platform’s viability as a sustainable business model.
Advertising Revenue: Additional revenue was generated through targeted advertising and promotional campaigns, providing users with access to exclusive deals and offers from partner restaurants.
Positive Feedback: Users praised the platform for its convenience, variety, and user-friendly interface, with positive ratings and reviews highlighting the app’s impact on their dining experiences.
Repeat Business: High rates of repeat orders and customer retention indicated strong user satisfaction and loyalty to the platform.
